1. What services do you provide?
We provide AI furniture design services through our website.
2. How can I use the service?
Access the website and follow the available instructions to use the AI furniture design service.
3. Which payment methods do you accept?
We currently accept:
– VISA
– MasterCard
– American Express
– Discover
4. How long does service processing take?
Service processing depends on the applicable AI furniture design service and the submitted request.
5. How are design results provided?
AI furniture design services are provided through our website.
6. Do you provide physical furniture or shipping?
No. Our services are related to AI furniture design and do not involve the shipment of physical furniture.
7. Can I change or cancel my order?
Please contact customer service as soon as possible. Once an order has been processed or the applicable service has been provided, changes or cancellations may no longer be possible.
8. What is your cancellation and refund policy?
Customers may request cancellation or a refund in accordance with the eligibility requirements and conditions outlined in our Cancellation and Refund Policy.
9. How long does it take to receive a refund?
Approved refunds are generally processed within approximately 3 business days. Processing time by your financial institution may vary.
10. What should I do if I experience a service issue?
Please contact customer service and provide your order information along with a description of the issue so we can assist you.
11. How can I contact customer service?
Please contact customer service for assistance with AI furniture design services, orders, payments, cancellations, or refunds.
12. Is my payment information secure?
Yes. We use secure payment processing technologies to help protect your payment information during checkout.
