1. Cancellation Eligibility
Customers may request cancellation of an AI furniture design service order. Cancellation eligibility depends on the status of the order and whether the applicable service has already been provided.
2. Cancellation Requests
Before requesting cancellation, customers should contact customer service and provide their order information and cancellation request. Cancellation requests will be reviewed according to the applicable service status and these policy terms.
3. Refund Eligibility
Refund eligibility depends on the applicable service order, payment status, service status, and the conditions outlined in this policy. Refunds are subject to applicable policy requirements and laws.
4. Non-Refundable Circumstances
Refunds may not be available for:
– Services that have already been fully provided.
– Requests that do not meet the applicable refund requirements.
– Requests submitted after the applicable service has been completed, except where required by applicable law.
5. Cancellation Processing
Once a cancellation request has been received, the request will be reviewed to determine whether cancellation is available. Customers will be informed of the outcome through the available customer service channels.
6. Service Access After Cancellation
Cancellation may affect access to the applicable service, depending on the status of the order and the applicable cancellation terms.
7. Refund Processing
Once a refund has been approved, it will generally be processed to the original payment method within approximately 3 business days. Processing times by financial institutions may vary.
8. Service Issues
If you experience a problem with an AI furniture design service, please contact customer service and provide a detailed description of the issue so it can be reviewed.
9. Refund Review
Refund requests will be reviewed based on the relevant transaction, service status, and applicable policy requirements. Refund decisions will be handled in accordance with applicable laws.
10. Contact Information
If you have any questions regarding cancellations or refunds, please contact customer service.